Terms of Use

Welcome to Rrematrix India. These Terms of Use govern your access to and use of our services, websites, and products. By using our services, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our services.

1. Use of Services

You agree to use our services for lawful purposes only and in accordance with these Terms of Use. You will not engage in any activity that interferes with or disrupts the functionality of our services or infringes upon our rights or the rights of others.

2. User Accounts

Some of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information during registration and to update it as needed.

3. Intellectual Property

The content, materials, trademarks, and logos on our services are protected by intellectual property laws and are owned or licensed by us. You may not reproduce, distribute, modify, or create derivative works from our content without our express consent.

4. User Content

You may have the opportunity to submit content to our services. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, and display the content in connection with our services. You are solely responsible for the content you submit and its legality.

5. Prohibited Activities

You agree not to:

• Engage in any activity that violates applicable laws, regulations, or these Terms of Use.

• Use our services for any unauthorized commercial purposes or spamming.

• Attempt to gain unauthorized access to our systems or interfere with their security or integrity.

• Upload or distribute malware, viruses, or other harmful code.

• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

6. Termination

We reserve the right to terminate or suspend your access to our services, without notice, for any reason, including violation of these Terms of Use.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available," without any warranties of any kind, whether express or implied. We do not guarantee that our services will be error-free or uninterrupted.

8. Limitation of Liability

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.

9. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of our services or your violation of these Terms of Use.

10. Changes to Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page, and the "Last updated" date at the top will reflect the latest revision.

11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

Cancellation and Refund Policy 

At Rematrix India we are committed to providing top-quality website development and digital marketing services to our clients. We understand that circumstances may arise where cancellations and refunds become necessary. Below is our cancellation and refund policy to guide you through the process:

1. Cancellation and Refund  Policy:

Website Development:

• For website development projects, clients may request a cancellation before beginning of the project only.
• If the project is canceled before any work has begun, a full refund will be issued for the job but domain and hosting charges cannot be refunded at any cost.
• If the project is canceled after work has started, we will charge 50% of total cost and if client paid more than 50% then the refund amount will be prorated based on the work completed up to the cancellation date.
• If the client wishes to cancel due to dissatisfaction with the project progress, we encourage open communication to address concerns and find solutions but no refund will be provided.
• No refund will be issued for work that has been fully completed and delivered to the client.

SEO and Digital Marketing Services:

• For ongoing digital marketing services, clients can request a cancellation at any time.
• Clients are required to provide a 30-day notice period for canceling digital marketing services.
• If the cancellation is requested within the 30-day notice period, the client will be billed for the services provided during that time.
• No refunds will be issued for the services already provided within the 30-day notice period.

2. How to Request a Cancellation and Refund: To request a cancellation and refund, please follow these steps:

• Contact our customer support team at info@rematrixindia.com.
• Provide your project or service details along with the reason for cancellation.
• Our team will review your request and guide you through the refund process.

3.  Note:

Please note that this policy is subject to change without prior notice. We recommend reviewing our cancellation and refund policy periodically to stay informed about any updates.

For any questions or clarifications regarding our cancellation and refund policy, please contact our customer support team at info@rematrixindia.com.